|
3/12/08 |
Cindy
Wright's Six Sigma presentation |
|
3/28/07 |
Jim
'Gus' Gustafson's Servant Leadership presentation, given
at Midwest Airlines and sponsored by US Cellular. |
|
|
9/25/06
|
EXCELerated
Leadership & Customer Experience Training.
Listed
as a support resource for SOCAP participants. Dean
Murzello, Consultant & Trainer for FVTC's Performance
Leadership Center, is a member of SOCAP and a regular
attendee at Wisconsin Chapter events.
|
|
|
9/13/06
|
National
conference presentation previewed at the September 13th
Wisconsin Chapter meeting. |
|
|
9/13/06
|
Customer
Service Week ideas presented at the Sept 13th Wisconsin
Chapter meeting. |
|
|
1/12/06
|
Presented
at a national conference and a WI SOCAP event, this presentation
addresses the challenges present when translating the
voice of the consumer through to others in an organization.
|
|
|
9/28/05
|
Presented
by Jo DeMars at the WI SOCAP meeting at UW Credit Union
in September, 2005. |
